Skype chatting, Picasa, Youtube, Flicker, Facebook, Online movies, etc.
ENY Technology Commitment:
1. Manufacture high quality product.
2. Provide competitive prices for our customers.
3. Provide excellent after-sale service.
4. One year warranty.
ENY Technology Have:
1. Experienced R&D team to Support OEM and after-sale services.
2. Well experienced on manufacturing since 2005.
3. 100 % strictly test before shipment.
Q1:How long can I get the goods after payment?
A: For Regular product, quantity less than 100 pcs will shipped within 2days. 15-20 working days for OEM/ODM orders. And it usually take another 3-5 days to reach you by DHL, UPS, FEDEX, TNT …..etc.
Q2: What’s the warranty of your products ?
A: Our product is with one year warranty. Most of our products have no quality problems. If they have, you can send back to us for repair, we will bear the shipping cost.
Q3: What’s your minimum order ?
A:Generally 10 pcs for standard version, 500 pcs for OEM/ODM service, sample order also acceptable for evaluation.
Q4: What payment methods do you accept?
A:We accept bank transfer, paypal, western union, and trade assurance on alibaba.
Q5: How can I trust you since we haven’t done business before?
A: We have been a gold supplier on alibaba for more than 5 years. Whenever you search” Andriod tv box” on alibaba, we are in the first place. What’s more, we have obtained various certificates, such as CE, FCC,RoHS, and so on.
Q6:What accessories included in the packages?
A:It has IR remote control, 1.5M HDMI cable, Power Adapter (US,UK,EU,AU standard as per market) and user manual. Airmouse and mini keyboard are available but need extra costs.
Q7: What can you do for my OEM/ODM orders ?
A: We can put your logo on the boxes and packages. And we can also customized APPS, software,UI,Wizard for you. We have strong software engineer team.
Q8: Will you update the firmware in the future?
A:Yes, our engineers will check and update the firmware regularly. We will inform you timely after firmware have been updated.